eCOS ® Sales Overview, Synchronization & Online/Offline Mode

Written By Admin FAQ (Super Administrator)

Updated at February 10th, 2025

General presentation

Synchronization & online/offline mode

A synchronization is launched as soon as the user connects to eCOS ®. It allows the necessary data to be loaded onto the browser if the connection is lost and the application goes offline (delivery location, orders, visits, important documents, etc.).

Unable to synchronize?

eCOS ® attempts to synchronize 3 times. If this is not possible, the application automatically switches to offline mode and therefore uses the locally available data.

 

Document Synchronization

If your device does not have enough free disk space, you can disable document synchronization from the “Options” menu.

 

When the device loses network connection, the app automatically switches to offline mode:

When your device regains a connection, the app automatically switches back to connected mode.

Online/Offline Mode

It is possible to force offline mode by clicking the button
In this case, the application no longer automatically switches back to connected mode if the device regains a connection. It is up to the user to click the button again to switch back to connected mode.

If you exit the app, your choice to be in offline mode is saved. When you return to the app, you will be asked whether you want to remain in offline mode or not:

 

Externis, Externis, publisher of eCOS® Blue Eagle, the first SaaS suite dedicated to retail execution for players in the retail ecosystem (brands, distributors, wholesalers, etc.), across all distribution channels.

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