Manage orders awaiting validation

Written By Admin FAQ (Super Administrator)

Updated at September 9th, 2024

Accept/Reject an order

To accept/refuse a material, animation, merch or rent order (direct orders must be managed from the back office), go to either the “Order tracking” menu or the “Order validation” menu, then click on an order number to open the detail pop-up.

In the action buttons, click “Accept” or “Reject”:

In the following pop-up, you can put a validation/rejection comment:

The validation/rejection comment is then visible in the order details pop-up:

Externis, Externis, publisher of eCOS® Blue Eagle, the first SaaS suite dedicated to retail execution for players in the retail ecosystem (brands, distributors, wholesalers, etc.), across all distribution channels.

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