My CS is replaced, what should I do?

Written By Admin FAQ (Super Administrator)

Updated at January 22nd, 2025

If one of your users leaves the company, do not delete the user record and the organization. You can simply rename them (to “Vacant” for example).

Once a new person has been recruited, you will then be ableto change the organization label as well as the user details ( first name, last name, email address and home address ). The new user will then recover the old user's account, and all associated data. 

Externis, Externis, publisher of eCOS® Blue Eagle, the first SaaS suite dedicated to retail execution for players in the retail ecosystem (brands, distributors, wholesalers, etc.), across all distribution channels.

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