Create a material, animation, merch & rent order

Written By Admin FAQ (Super Administrator)

Updated at September 9th, 2024

Choose the products

List of products

To place an order, go to the “My orders” menu, then “Product catalog”.

By default, all material, animation, merch and rent products are displayed under the All tab.
Products are sorted by last modification date.

A border frames each product with the general eCOS ® color code. It allows you to know which process the product is attached to:

  • Yellow : material product
  • Blue : animation product
  • Green : merch product
  • Orange : product rent

By default, the view is in thumbnail mode. To see more products, click on to switch to list view.

The button allows you to hide unorderable products (products that no longer have stock or quotas, for example), and to lighten the list of products.

To quickly find a product, you can:

  • Enter the label or reference of a product in the search bar;
  • Use filters to find products by campaigns, categories, classifications or departments;
  • View products by process/means by clicking on the tab of the process of your choice. For each process, you can choose the desired means.

Product details

In the box of each product, you can click on the visual to display it in full size.

By clicking on the product label, the pop-up with the detailed product information opens. You can find all the product characteristics as well as the associated products and attached documents:

In the product list:

  • If a product is subject to validation for the user, the icon is displayed.
  • If a product has attached documents, the icon is displayed.
  • If a product is multi-logistician, the icon is displayed.
  • If a product is multi-provider, the icon is displayed.

Add products to shopping cart

For a product, choose the quantities using the buttons And , then click on to add it to the cart.

If the product is linked to multiple campaigns, then you must select for which campaign you wish to order it:

To access the shopping cart, click on The number in the blue bubble corresponds to the number of different products in the cart.

You can still change the quantities using the buttons And , delete a product with the button or remove all products from the cart with

Click on the “Order” button or on to finalize the order.

Set up the controls

Commands are grouped into tabs by process. If information is missing in one of the processes, the icon is displayed.

For each product, fill in the missing information that is framed in red. Once all the information is filled in, click on to move on to the order validation/creation step.

Summary and validation of orders

The order summary allows you to view all the products ordered associated with several modules on a single screen.

If your cart contained material products, you can add a comment using the button

Click “Return to Shopping Cart” if you wish to make changes to your orders.
Click on to start generating orders.

If for some reason an order could not be created, you have the option to return it to the shopping cart, force the synchronization of this order or delete it:

Click on to access the tracking of your orders .

Externis, Externis, publisher of eCOS® Blue Eagle, the first SaaS suite dedicated to retail execution for players in the retail ecosystem (brands, distributors, wholesalers, etc.), across all distribution channels.

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